PSMJ Resources, Inc. presented the 2021 Premier Award for Client Satisfaction to HEAPY, one of 33 architecture and engineering firms recognized for delivering a truly exceptional client experience. The award was presented during A/E/C THRIVE, the annual summit for A/E/C Firm Leaders on Sept. 22-24 in Scottsdale, Ariz.
“Our team cares deeply about creating high-performing buildings designed to inspire the people who live and work inside them, which is why more than 80 percent of our business is with repeat clients,” said Mark Brumfield, CEO of HEAPY. “I am proud of our dedicated colleagues and all their hard work to earn this national recognition.”
Presented in partnership with the client experience experts at Client Savvy, this award is the only designation in the industry that highlights firms’ commitment to client experience. The award calculation looks at key metrics for client satisfaction that are highly correlated with sustained growth and success as an organization.
“Only the best of the best architecture and engineering firms can boast of winning the Premier Award for Client Satisfaction,” stated PSMJ Resources Founder and CEO Frank A. Stasiowski, FAIA.
Learn more about the conference and the awards program at www.psmj.com/thrive.
